Privacy Policy

Contact Details

Company Name: Monington & Webber Ltd
Email Address:
Registered Address: 71-75 Shelton Street, Covent Garden,London, WC2H 9JQ
Postal Address: PO Box 2588, Ilford, IG1 8RR


Monington & Webber Ltd are committed to protecting your privacy. This Privacy Policy explains how we collect personal data about you, how we will store and handle that data, and keep it safe. It also explains your rights over your personal data we hold about you.

The policy is applicable to you if you interact with us by phone, post, our website, or via a third party website or app, including social media.

If you have an enquiry or complaint about our use of your data, please write to our postal address (not registered address) or our email

If you are not happy with the way we handled your data, you have the right to contact the Information Commissioner’s Office .

Your Legal Rights Over Your Personal Data

You have the right to request access to your personal data, also its correction, deletion and the right to stop or limit processing of your data in certain circumstances.

If you wish exercise any of these rights, please email We will need to identify you to carry out any request, this is a security procedure to ensure your personal data is not disclosed to any other person.

What personal data we collect

Any information provided us by phone, email, post, social media and online, such as names, addresses, telephone numbers, email addresses, feedback and method of payment. We do store any credit/debit card details. All payment transactions are handled and stored by PayPal.

The products and/or services ordered.

  • Account login details, i.e. user name and password.
  • Information about the platform accessing our service (see below for more details).
  • We do not collect any sensitive data

Where We Collect Your Personal Data

  • When you Create an account on our website.
  • When you order goods or service.
  • Sending messages to us via the website’s contact form.
  • Subscribe to our mailing list/ newsletter.

Contact Forms

When visitors use the contact form on the site we collect the data entered, and also the visitor’s IP address and browser user agent string to help spam detection.

Website Log Files

Our website store the following information: IP address, browser type, platform/OS type, referring page, pages visited and time/date stamp. This information is used to adminstate the website, security processes, analysis the user experience.


If you visit our login page, we will set a temporary session cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several session cookies to save your login information and your screen display choices. Session cookies last until the end of the session.

If you select “Remember Me”, we will set up several persistent cookies. These persistent cookies will remain stored on your device until deleted or unril they reach their expiry date.
See Cookie Policy for more information.

Embedded Content From and Links To Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We may included links to other websites. We cannot be held liable for any issues with their content, services or use of your information. We strongly recommend you read their privacy policy.

How We Use Your Personal Data

  • Process your orders.
  • Respond to any of your queries.
  • Prevent Fraud.
  • Data analysis to improve the customer experience.
  • Provide you with information about our products & services.

Who we share your data with

We only share your information with trusted third parties that help us to process your order.
There are currently two companies we share your information with.

Royal Mail
We share your order’s delivery name and address to enable the delivery of your order.
Further details of Royal Mail’s privacy policy is available at

We share your name, payment address, delivery address and the amount spent to enable processing of your order payment.
Further details of Paypal’s Privacy policy is available at

We will also comply with law and respond to lawful requests from public authorities e.g. the Police, HMRC.

How long we retain your data

We will only retain your personal data for as long as necessary. This is to enable us fulfil the activities we originally collected the data for and for any applicable legal requirements.

Where we send your data

We do not transfer your personal data outside the European Economic Area (EEA).

How we protect your data

The safeguarding of your information is important for Monington & Webber Limited, with all necessary security protection used.

Training for all members of staff in security awareness and measures against unauthorised access, disclosure, misuse, loss, alteration or destruction of your information.

Technical security measures included, but not limited to:
No credit/debit details held on our systems.
All of our websites offer secure access using https.
Personal data is password-protected and incripted.

What third parties we receive data from

We also receive data from third parties to fulfil orders for our products on their behalf, this information includes the order’s delivery name and address, the items ordered, amounts paid by the customer, the third parties commission amount and sometimes the name and address of the person placing the order, if applicable.

Changes to Privacy Policy

We strongly recommended you to check this page often, referring to the date of the last modification listed at the bottom of page as changes do accure to the privacy policy.

We reserves the right to make changes to this privacy policy at any time by giving notice to its you on this page.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Latest Update: 7th October 2019 15:00 BST